Look up the history of Christmas and Saturnalia. There is no mention of when Jesus was born in biblical text. December 25th is completely random. What’s not random: December 25th is the winter solstice according to the Roman calendar.
There are more examples of traditions that overlap with Pagan celebrations and don’t really have a connection to Christianity.


It’s not exactly new. There’s a reason customer service is a skill, even in a positive context.
Many people crave affirmation. LLMs compliment their intellect, boosting their ego and affirming that their question falls under critical thinking or research rather than ignorance or stupidity.
They’re the type that turn everything into a conversation (more common for elderly people). They crave human connection.
Along the same lines, some people just dislike technology. LLMs are less robotic.
They may trust information coming from a human more than what pops up online. (A large factor in the spread of disinformation)
The additional context/hand holding helps them digest information
Personally: I learn to live with it because search engines are trash. It’s faster to fact check what an LLM tells me, and it usually involves less unnecessary reading.
Basically, people don’t like researching things. LLMs make it feel more question focused rather than information focused.