It is good they acknowledge it and correct it. At some point apologies are empty if it is repeated.
But my point on apple and google is like the school teacher with a good student and a “bad” kid. Expectations are set higher for the good kid, because “they should know better.” And bad kid often has things slide because teachers view is “they’re a bad kid, it’s what we expected”
Google has a track record of being shitty, so nobody cares anymore.


English is similar: shoebox, snowflake, raincoat