So to preface, I only really use doordash when I’m sick and I want to get food without spreading whatever I have. So I don’t open the app much. I just noticed that dominos is on the doordash app in my area. Why in the world would anyone ever doordash a dominos pizza when they already do delivery anyways? That just seems like a great way to burn a bunch of extra money for a worse service.
This is likely more disruptive and annoying for the people working there, who then have to manually create a ticket and enter it into their ordering system, vs. an online order that does that automatically.
On the other hand, they actually get to talk to the people they make food for which is a nice human moment, the restaurant doesn’t lose money to some shitty app company, you might be more likely to give a good tip to somoene you speak to, and the workers get paid by the hour. As long as there’s at least one worker who enjoys taking calls as a way to get a break from the kitchen, everybody benefits.
I work at a Domino’s. We all avoid the phone like the plague, it’s the one thing that will make everyone in the store suddenly very busy, playing the “not it” game.
What a strange take. I get that being interrupted with a phone does cause a context switch, but so would coming in and ordering. Or picking up pizzas to deliver. And also, for me I just think of answering the phone as part of the job at a pizza joint. So many memories of sitting in lobbies waiting hearing the constant “hello papa johns” drone on. I do concede I’m old though.